Evaluation of UK Futures Programme Final Report on Productivity Challenge 3: Pay and Progression Pathways in Hospitality and Retail

This document describes an evaluation of the UK Futures Programme's Productivity Challenge 3, which aimed to improve pay and progression in the hospitality and retail sectors. The evaluation, conducted by SQW and completed in August 2016, utilized qualitative methods such as interviews and observations. With a £1.2 million investment, the programme focused on reducing turnover and recruitment costs through better staff training and clear career progression paths. Although there were challenges like complex tool development and data sharing reluctance from employers, the evaluation highlighted the importance of certified learning, clear progression routes, and active engagement with both employers and employees. The document also explores strategies for enhancing pay and progression, including employer engagement, demonstrating investment returns, and using a variety of educational tools. It underscores the need for businesses to value their staff and for government support in spreading best practices. The UK Commission for Employment and Skills is noted as a leader in this area. The evaluation concludes that while most goals were met, the full impact is yet to be seen, and continued efforts are necessary, emphasizing the need for collaboration, communication, and investment in skills development. **This summary was written by an AI model and therefore should not be considered a definitive summary of the report. If you are aware of inaccuracies, please email evaluation.registry@cabinetoffice.gov.uk.**

Description

• Lead department: Closed organisation: UK Commission for Employment and Skills
• Evaluation stage: A complete evaluation report
• Other departments: No other departments listed
• Evaluation types: Process evaluation
• Process methods: Individual interviews; Output or performance modelling
• Grant information: This intervention is not distributing funding via a grant
• Government Major Project information: This intervention is not a major project
• Policies: No policies provided

Event Dates

• Event Name: Publication of final results
• Event date: August 2016

Evaluation Costs

• Cost: Not provided

Evaluation sharing

• Link(s) to published report(s): Yes
• Links to evaluation plans: No link provided
• Findings: Not provided
• Permission to share confirmed: Yes