Attend Anywhere / Near Me Video Consulting Service Evaluation 2019-2020: Report

This document describes an evaluation of the Attend Anywhere / Near Me video consulting service in Scotland, aimed at enhancing healthcare access in remote areas. The evaluation, led by Dr. Joseph Wherton and Professor Trisha Greenhalgh, utilized a mixed-method approach based on the NASSS theoretical model. The service is part of the national Technology-Enabled Care program and was generally well-received for its convenience and effectiveness. However, issues such as technical quality, clinical appropriateness, and potential impacts on local services were raised. The evaluation revealed varying adoption levels across specialties, identified benefits like reduced travel and improved access to specialist care, and noted challenges including the need for administrative support and robust IT infrastructure. Key recommendations include addressing technical challenges, providing training and support, ensuring strong leadership, and conducting ongoing evaluations, particularly in light of the rapid expansion during the COVID-19 pandemic. **This summary was written by an AI model and therefore should not be considered a definitive summary of the report. If you are aware of inaccuracies, please email evaluation.registry@cabinetoffice.gov.uk.**

Description

• Lead department: The Scottish Government (The Scottish Government)
• Evaluation stage: A complete evaluation report
• Other departments: No other departments listed
• Evaluation types: Process evaluation
• Process methods: Individual interviews; Qualitative observational studies
• Grant information: This intervention is not distributing funding via a grant
• Government Major Project information: This intervention is not a major project
• Policies: No policies provided

Event Dates

• Event Name: Publication of final results
• Event date: July 2020

Evaluation Costs

• Cost: Not provided

Evaluation sharing

• Link(s) to published report(s): Yes
• Links to evaluation plans: No link provided
• Links to published evaluations (DEBUGGING): No final report link found.
• Findings: Not provided
• Permission to share confirmed: Yes