Overseas Visitor and Migrant NHS Cost Recovery Programme Formative Evaluation - Final Report

This document summarizes the formative evaluation of the Overseas Visitor and Migrant NHS Cost Recovery Programme, aimed at increasing NHS revenue by recovering healthcare costs from ineligible visitors and migrants. Conducted by Ipsos MORI, the evaluation employed surveys, case studies, and stakeholder consultations to assess the programme's implementation, impact on NHS staff culture, and financial progress. Results show some advancements, particularly under EHIC agreements, but highlight significant challenges such as complex charging rules, inconsistent practices, and the need for better staff training and awareness. Progress towards financial targets has been limited, with issues in upfront charging and potential unintended consequences on vulnerable groups. Recommendations include enhancing support for Overseas Visitor Managers, streamlining charging processes, and improving communication and training within the NHS to meet the programme's objectives. **This summary was written by an AI model and therefore should not be considered a definitive summary of the report. If you are aware of inaccuracies, please email evaluation.registry@cabinetoffice.gov.uk.**

Description

• Lead department: Department of Health and Social Care (DHSC)
• Evaluation stage: A complete evaluation report
• Other departments: No other departments listed
• Evaluation types: Value for money evaluation; Impact evaluation
• Impact methods: Quasi-experimental method
• Quasi-experimental methods: Timing of events
• Value for money methods: Cost-benefit analysis
• Grant information: This intervention is not distributing funding via a grant
• Government Major Project information: This intervention is not a major project
• Policies: No policies provided

Event Dates

• Event Name: Publication of final results
• Event date: January 2017

Evaluation Costs

• Cost: Not provided

Evaluation sharing

• Link(s) to published report(s): Yes
• Links to evaluation plans: No link provided
• Links to published evaluations (DEBUGGING): No final report link found.
• Findings: Not provided
• Permission to share confirmed: Yes